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Reconciling screen-failure fees with the trial workflow

Sites use time and resources during screening even when randomisation does not follow.

Representative research photograph: Reconciling screen-failure fees with the trial workflow
Photo: Thaismay · License: CC BY-SA 4.0 · Cropped and resized.
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Sites use time and resources during screening even when randomisation does not follow. Budget disputes arise when payment for those activities is unclear. Sponsors should connect fee definitions to protocol activities while avoiding incentives that could improperly influence an investigator's assessment of participant eligibility.

Decision framework

Distinguish prescreening preparation, post-consent procedures and records for people who do not qualify. Clarify the payment unit, evidence requirements and exceptions with contract owners. Avoid criteria that encourage unperformed procedures to be marked complete, and limit access to private information according to a defined purpose.

Worked example

For example, a candidate consents, completes an initial assessment and cannot continue because of a protocol criterion. The agreement defines only a complete screening fee. The team examines performed activities and the contractual gap. The solution is not changing eligibility status or recording tests that never occurred; it is clarifying the prospective charging arrangement.

Implementation checks

  • Map payment items to actual protocol activities rather than examining the number of randomised participants alone.
  • Provide a clear, traceable assessment route for repeated screening and partially completed sets of procedures.
  • Check with authorised teams that financial evidence does not contain unnecessary identity or health information about candidates.

Acceptance and boundaries

Accept the arrangement when the site and sponsor explain the same payment basis for a worked example. This discussion does not recommend a particular fee or universal entitlement to payment. Resolve commercial disputes through authorised contracting channels separately from eligibility and safety decisions affecting participants.

Frequently asked questions

Does screen failure mean the site made an error?
No. It may be a normal outcome of eligibility assessment; reasons need separate examination.
Are complete medical records necessary for payment?
Required evidence should be proportionate to the agreement and privacy conditions, with access authority assessed separately.

Sources

  1. EMA — ICH E6 good clinical practice
  2. WHO — Guidance for best practices for clinical trials