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Separating submission from acceptance of contracted deliverables

Email submission of a deliverable does not establish that the sponsor considers it fit for use.

Representative research photograph: Separating submission from acceptance of contracted deliverables
Photo: Bill Branson (Photographer) · License: Public domain · Cropped and resized.
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Email submission of a deliverable does not establish that the sponsor considers it fit for use. Submission, technical review and acceptance can become confused, especially when milestone payments are involved. Explicit acceptance conditions connect the commercial process and scientific quality through a shared, understandable record.

Decision framework

Define intended use, necessary inputs, review scope and treatment of open comments within the deliverable description. Confirm the reviewer's authority and available capacity beforehand. Contract owners should assess any partial or conditional acceptance arrangements rather than allowing teams to invent them implicitly after delivery.

Worked example

For example, a report arrives on time while an important appendix remains unavailable. Finance prepares payment using the submission date, but technical reviewers cannot yet release the report for its final purpose. The parties record the missing appendix and its impact and assess payment terms against the agreement. They do not create an inaccurate record of full acceptance.

Implementation checks

  • Connect the deliverable version, authorised reviewer and limits of accepted use through the same linked record.
  • Classify open comments by significance instead of treating formatting corrections as equivalent to unresolved scientific issues.
  • Explain the distinction between invoice approval and technical acceptance in a process that both teams can follow.

Acceptance and boundaries

Accept the arrangement when another reviewer can establish which output was accepted and for what purpose. A commercial payment does not automatically demonstrate completion of clinical or scientific responsibilities. Refer disputed contractual interpretation to authorised legal and purchasing owners where appropriate.

Frequently asked questions

Can a deliverable be accepted with minor corrections outstanding?
An authorised decision can be documented according to intended use and the consequences of the remaining issues.
Must an acceptance record be lengthy?
No. It should clearly identify version, scope, owner and rationale.

Sources

  1. EMA — ICH E6 good clinical practice
  2. WHO — Guidance for best practices for clinical trials